How DOLE and Frostline Work Together to Meet Operator and Consumer Demands

A guest blog from Paul Schmidt, president Floyd B. Case, Inc.

DOLE® Soft Serve – A New Excitement

We have had the pleasure of representing Kent Precision Foods Group (KPFG) for many years. Selling such great products has always been fun and experiencing the company’s growth and changes has been great.

Our new focus is on an old friend, DOLE Soft Serve. With the addition of “Vegan” to our products’ attributes, our new packaging and now our new Lemon flavor, it is sort of like a re-birth of these great products and powerful brand.

A Success Story – LimeBerry Yogurt

We recently made contact with a regional yogurt chain called LimeBerry Yogurt. They have 17 units in the Pacific Northwest and have always used a liquid dairy mix as their exclusive product offering. After a few calls they gave us an audience and a machine to use for testing. I think this opportunity was due, in part, to having the DOLE brand as it gave a dry mix program real credibility.

Needless to say, they loved the products and tested all the flavors over the next two weeks. They have settled in on Pineapple, Orange and Lemon and we are in the process of getting these items set up on our local Sysco house.

Let Them Know about Frostline® Frozen Treats

While we were testing DOLE I brought down a couple of Frostline sample kits along with some Flavor Packets. With the success of the DOLE items they agreed, somewhat reluctantly, to play around with the Frostline items. DOLE was one thing but a lactose free soft serve mix was not what they were looking for.

Always Keep a Flavor Packet in Your Back Pocket

A product supply issue from the manufacturer arose and LimeBerry was without a top-selling seasonal flavor during a critical time of the year. For a frozen yogurt store, not offering a popular, holiday flavor during the slower, colder months could be detrimental to their bottom line.

In a bind, they decided to mix up some Frostline (using 7 quarts of water) and a Peppermint flavor packet. They loved it! Some of their customers (and franchise owners) even preferred it to the previous brand’s peppermint flavor. Frostline and our flavor packet program really saved them and their holiday sales but, more importantly, it opened up a new concept that they would never have considered before; having a dry mix item that they could flavor themselves as a regular item and a back up for when they run out of product.

Hello Frostline

Now, they are buying Frostline Vanilla from Sysco. The owners are helping us convince the rest of the franchisees that they should add Frostline to their rotation and speak passionately about all the things we discuss when presenting Frostline: no storage issues, excellent back up item, easy to mix, lactose free, great flavors and lower cost.

Lessons Learned

For me, there have been a few lessons learned.

1. Our DOLE products are powerful and timely items for today’s yogurt shops.
2. Once DOLE is accepted it opens the door nicely for Frostline.
3. Frostline and our Flavor Packets are not only good enough to compete with the best frozen yogurts, but they truly help fix some of the most basic challenges that these operators face.

Good Selling!

Contact information for Floyd B. Case, Inc., Marketing-Consultants, 1050 SW Stephenson St., Portland, OR 97219, (503)-476-4404

Find DOLE Soft Serve Mix at a Gordon Food Service Store Near You

170 Locations Nationwide

170 Locations Nationwide

If you are a restaurant, non-profit, hotel, day-care, caterer or party planner, you are familiar with big warehouse stores like Costco and Sam’s. They  have carried products in bulk for many years but there is a new player in town – one that doesn’t have a club membership fee – the Gordon Food Service Store. Have you seen one? These 170 stores are located primarily in the Midwest but can also be found in Florida, Kentucky, Tennessee and Pennsylvania. For a location finder, please click here.

Gordon Food Service Store stocks Orange and Pineapple flavors.

Gordon Food Service Store stocks Orange and Pineapple flavors.

The Gordon Food Service Store is a division of Gordon Food Service, the nation’s largest family-owned foodservice distributor. Why are we telling you about this store? Because they stock DOLE Soft Serve’s soft serve mix varieties in Pineapple and Orange. The chain also sells our Frostline Simply Smoothies™ base mix as well as our Frostline Chocolate and Vanilla soft serve mixes.

The benefit of shopping at a Gordon Food Service Store is that you get the expertise of a foodservice company that understands the complexities of cooking in bulk and the time limitations for shopping. Their goal is to line their shelves with the most popular food service products including restaurant supplies, paper products and refrigerated, frozen and dry foods so that you can get what you need, when you need it, at a price that works. Plus, for smaller businesses, shipping charges can really eat into food costs. If you’ve located a store near you, it might be worth the trip to stock up on dry soft serve and frozen beverage mixes. With a year shelf-life, there isn’t the worry of spoilage. For more food cost savings, their website houses money-saving coupons and a weekly savings ad. Another value-added benefit through Gordon Food Service is custom menu planning with Menu Wizard and Gordon GO!, a loyalty program.

After all, it’s nice to experience something new in the New Year that could save you time and money.

No membership fee at Gordon Food Service Store

No membership fee at Gordon Food Service Store


Pucker up! We Added Lemon to Our Flavor Offerings

Q: What did the Lemon say to the Lime?
A: Sour you doing?

Lemon DOLE Soft Serve

Get inspired to make this creamy, tart flavor part of your menu.

We’re excited to announce that we’ve added a new fruit flavor to the DOLE Soft Serve line-up for 2015 – LEMON! This creamy, tart flavor kicks off our “Flavor of the Year” initiative. Our fruit-flavored treats now include: Lemon, Mango, Orange, Pineapple, Raspberry, and Strawberry.

We are truly excited about our new Lemon flavor and think our operators will be too. It has so many unique applications outside of a cup or cone. We’ve been busy experimenting with using alternative liquids like vodka, whiskey, tequila, iced tea, ginger ale and other white sodas. Our goal is to provide operators with new ways to use their soft serve mix to better entice their customers and keep them coming back to try new creations. Restaurants with a soft serve machine can expand their dessert menus with Strawberry Lemonade Soft Serve, Lemon Ginger Soft Serve, Lemonita Soft Serve, or maybe a Lemon Pistachio Chocolate Sundae. Consider this your inspiration and please let us know if you come up with a new application. We’ll reward you with a sample of any DOLE flavor that you request.

Another attractive feature of Lemon DOLE is that it is made with natural colors and flavors. Its nutritionals remain consistent with our other fruit flavors at only 90 calories per serving and free from fat, lactose, dairy, gluten and cholesterol.

If you are interested in our newest flavor, please leave us your contact information on this blog post or contact your nearest foodservice broker. You can also call our toll free number (800) 442-5242. Lemon is now available for purchase from our online store.

Should Your Soft Serve Be Vegan Friendly?

We tell you that DOLE Soft Serve fruit flavors are vegan, but what does that mean and who really cares? First, you might be surprised but veganism, the practice of abstaining from the use of animal products including eggs and dairy, is growing in popularity. Former president Bill Clinton has taken up the lifestyle as well as celebs like Usher, Ellen, Mike Tyson and Alanis Morissette among others.

Vegan bloggers that help other vegans find places to eat at Disney Parks.

Vegan Disney World helps other vegans find places to eat at Disney Parks.

We thought we would reach out and get an expert’s opinion on what’s happening in the “vegan” community…and who better to help us but our friends at Vegan Disney World. Our DOLE Whip at Disney Parks is enjoyed by millions of people, including those that choose it because it is dairy-free. Below is a quick Q&A:

  1. Tell us a little about “Vegan Disney World”. Vegan Disney World is a blog created by two vegans who found it difficult to know what was vegan in Disney World. We thought that other people were probably in the same situation as us…not knowing what foods are vegan throughout the parks. We decided to create a blog to function as a database for other vegans to find where they can eat. We also feature reviews and tips about our experiences in the parks.
  2. Why do you think it is important for people to eat vegan? We believe all lives are equal, we don’t feel that we need to eat animal products to sustain a healthy life. If more people showed compassion to animals the world would be a better place. We also feel that being vegan benefits the environment because of the waste that factory farming creates.
  3. How difficult is it to follow a vegan diet? What are its biggest challenges? We personally don’t find it hard to follow a vegan diet, with that said we know being vegan isn’t for everyone. If we can just make people aware of the amount of vegan foods that are available to us then maybe people will adopt a low meat diet or even switch to veganism. We both loved cheese before we went vegan, but luckily there are so many substitutes for ‘non vegan’ items that it is incredibly easy to eat vegan. You can even get a vegan cheese pizza from Pizza Planet in Hollywood Studios!
  4. Do you feel vegans are concerned about packaging as well as the food? How easy is it to find out whether or not a product’s packaging is considered vegan? We think that vegans are more concerned with the contents of their food rather than the packaging. It is pretty hard to find out if a product uses vegan packaging unless stated on the package itself. (Sidenote: DOLE Soft Serve packaging is 100% vegan friendly. We go the extra mile!)
  5. Are you optimistic about the future of veganism in foodservice? What changes have you seen in the last few years and what do you anticipate over the next five? Yes, in the years we have been vegan, we have seen a rise in vegan items at the grocery store and in Disney World. When we first went to Disney together in 2012 we basically lived off of veggie burgers and french fries. Now we can enjoy Dole Whip Floats, samosas, pizzas, Gardein based meals and many other items just on Disney property. I can only imagine what kind of vegan options I will see in the future, vegan substitutes have come a long way and I think people are becoming more aware of their food and where it comes from. The more we demand of good healthy options, the better options we’ll see.
  6. Any advice for a new vegan? Don’t give up, try eating some the vegan substitutes of your old favorite foods. Don’t eat those all the time but they can do a huge help in your transition to veganism. Do it for the right reasons, if you choose to eat vegan because of compassion for animals you will find it very easy to cut out animal based products.

As a whole, veganism might not be reason enough to change your menu but when you break it down, you’ll see it isn’t something to ignore. The most recent data we found came from a Gallup poll in 2012 and reported 5% of Americans identify themselves as vegetarians and 2% vegans. This potentially translates to 6 million vegans and 15 million vegetarians that visit restaurants and frozen yogurt shops across the USA on a regular basis.

Aside from this group not wanting to harm animals, many vegans and vegetarians adopt a plant-based diet because they believe it will help them live longer and prevent diseases like heart disease and cancer. Another benefit to this restricted diet is the component of healthy weight maintenance. Meats and dairy are higher in calories and fat; eliminating these foods allow people to eat with less calorie counting and worry.

Just add water to DOLE Soft Serve dry mix

Five yummy vegan fruit flavors

One catch…Although our mango, strawberry, raspberry, pineapple, orange and NEW lemon flavors are classified vegan; the actual “swirl” is up to the operator and their preparation. Our mixing instructions suggest using water, however, some operators may add additional ingredients. In order to keep DOLE Soft Serve vegan and dairy-free, all that is needed is water. If any other ingredients are added (ex. soda, milk, live or active cultures, alcohol), we cannot guarantee the finished product is classified “vegan”. Be sure to ask the operator about prep methods if you are concerned.

We’re optimistic that you’ve found our blog searching for vegan soft serve. If we’re right, please leave us a comment and we’ll ship you samples. Only requirement is a soft serve machine!

Visit Orange Leaf and Join Us in the Fight to End Childhood Hunger in America

Visit your local Orange Leaf and purchase a limited edition cup for $1 and we'll match it!

Visit your local Orange Leaf and purchase a limited edition cup for $1 and we’ll match it!

This September, we are partnering with Orange Leaf Frozen Yogurt to support Share Our Strength’s No Kid Hungry® campaign. Orange Leaf will raise funds throughout the entire month through the sale of a limited edition “End It With Orange” plastic cup for a $1 donation in addition to the beverage item menu cost. DOLE® Soft Serve plans to donate up to $10,000 to the cause by leveraging our social community.

Orange DOLE Soft Serve

Sept. 8-12, we will donate $1 for every limited edition cup sold in Orange Leaf stores across the nation, up to $5,000. Customers can fill their cup with an Orange Strawberry Banana smoothie made with Orange DOLE Soft Serve. Currently, Orange Leaf offers two DOLE Soft Serve flavors in their flavor rotations, Pineapple and Orange, and uses these two flavors to make their new Self-Serve Smoothies.

Pineapple DOLE Soft Serve

Pineapple DOLE Soft Serve

On September 20, Orange Leaf will use their Twitter page @myorangeleaf to spread the word about ending childhood hunger in America. For every retweet of their message that day we will donate $1, up to $5,000.

This is the first time our brand has participated in such a partnership. We encourage our fans to research this cause and consider making a donation online or to visit an Orange Leaf location and purchase an Orange Strawberry Banana smoothie in the LTO cup. It is our hope to reach our donation pledge of $10,000.

The Science Behind the Taste

Disney fans love their DOLE Whips!

Some call it the taste of summer!

Our flavors have been described as “bold”, “fruity”, “creamy”, and “sweet”. With six fruit flavors, all boasting a unique taste, our Lemon, Mango, Orange, Pineapple, Raspberry and Strawberry soft serve flavors satisfy taste buds over and over again. A great testament to these flavors is the fan base for DOLE Whip at Disney Parks. DOLE Whip fans (Sweeney, 2014) are helping spread the love of DOLE Soft Serve throughout the country. Through social media, we hear about new vendors selling our products almost every day. Whether it’s a local soft serve or snow cone shop, a popular nationwide frozen yogurt franchise or an independent entertainment business bringing soft serve to catered events, operators are excited to offer customers this craveable soft serve.

So why is there such a following for DOLE Soft Serve? We like to think the ingredients and formula cater to many factors of the perception of taste! In a recent FONA International newsletter, Taste Factors (Lori Walker, 2014), they analyze the 11 factors of experiencing taste. Here’s a snapshot:

Age As we age, taste buds degenerate.  It takes more flavor to taste the same taste over time!
Meals What a person eats at one meal can affect the taste of the next meal.
Hunger The hungrier a person is the more they will crave and enjoy the taste of sweet or salt.
Smoking The chemicals in cigarettes decrease the taste buds identification ability.
Obesity Severely overweight individuals have less sensitive taste buds.
Pregnancy Nearly 2/3 of women experience changes in taste during pregnancy.
Colds or Allergies Smell and taste go hand in hand. If you can’t smell food because of a stuffy nose, you won’t be able to taste it either.
Disease People with diseases such as cancer or eating disorders have a reduced sense of taste.
Temperature The temperature of a food or beverage greatly impacts taste.
Adaptation The order in which you eat affects your ability to differentiate the taste of each food item.
Solid vs. Liquid Taste buds can only detect flavors that are dissolved in liquid. Thank goodness for saliva!
Orange Goodness

Taste the tangy fruit flavor!

What does this mean for DOLE Soft Serve? Soft serve is just that…cold and soft; two attributes to more sensitive tastes. Fruit flavors are strong so they are detectable to even the least sensitive taste buds of consumers. Also, since DOLE Soft Serve is usually eaten for a snack, there are no other foods involved to compromise the taste, except for a liquid that could be poured over the soft serve, which just brings out the flavor! Aha…the secret to the DOLE Whip!


Lori Walker. (2014, May). 11 Factors Influencing Taste Perception. Flavor News.

Sweeney, V. (2014, May 4). Disney’s Dole Whip: A MUST EAT While At Magic Kingdom. Orlando, FL, USA: YouTube.

Sunshine in a Cup – The Tale of the Legendary Dole Whip

DOLE® Soft Serve is delighted to bring our readers a guest article written by Daniel Butcher originally printed in Celebrations Magazine in 2011. Celebrations Magazine revisited the article before giving us permission to release on our blog. Note: Precision Foods referenced in Butcher’s article is now Kent Precision Foods Group  and the new marketing manager for DOLE Soft Serve is Jamie Schwartz.

Over the years, DOLE Whip has built quite the fan base!

Introducing the DOLE Whip *image from

A group of intrepid explorers have trudged across the bridge into an exotic and lush land. Around them they can hear the beat of the drums that scream adventure. The large and rare disneyodendron eximus tree, once home to a well-known Swiss family, is in sight, flying carpets are around the corner, and pirates are rumored to be up ahead.

The prospect of adventure is tantalizing, but the heat is unbearable. Only the prize marked on their map will cool them and quench their thirst, so they set off in search of their quest. Finally, the adventurers have arrived at Aloha Isle, home to the infamous Dole Whip. Thankful for this refreshing oasis in the midst of the jungle darkness, the explorers reward themselves with a treasured treat that has become the stuff of legend.

Introducing the Pineapple

The story of Dole Whip begins with the history of the Dole Food Company, Inc. The roots of this well known fruit and vegetable corporation go back to 1851 with the founding of Castle & Cooke by Samuel Northup Castle and Amos Starr Cooke, who were missionaries to Hawaii. Castle & Cooke started as a general goods store selling items ranging from farm equipment to medicine. The partnership was highly successful and they reinvested their profits into Hawaiian industries, such as sugar. In 1931, Castle & Cooke bought an interest in the Hawaiian Pineapple Company which had been formed by James Drummond Dole in 1901. Dole was a Harvard educated businessman who changed the paradigm for pineapple sales. Instead of selling fresh pineapples, Dole built a cannery and canned his product for sale. Dole’s endeavor was a success and outgrew established markets in Hawaii and California. With Dole pineapple packaging production increasing due to automation, Dole began selling the exotic treat of pineapple to the mainland. The campaign was a success, with Americans wanting to add something different to their dinner tables. The popularity of pineapple with American consumers is often credited to Dole’s efforts. By 1918, Dole was packaging one million cases of packed pineapple, and the Hawaiian Pineapple Company continued to expand under Dole’s leadership. But the Great Depression led to a decline in pineapple sales, and Castle & Cooke gained majority control of the Hawaiian Pineapple Company in 1932. Soon after, they began to use the Dole name on the Hawaiian Pineapple Company’s pineapple products.

On May 20, 1958, the retired James Dole passed away after suffering a heart attack. In 1961, Castle & Cooke purchased the remainder of the Hawaiian Pineapple Company and the Standard Fruit Company that imported bananas. From the creation of a local general store and James Dole’s dream of a pineapple plantation, a multi-billion dollar corporation was born.

A New Treat Comes to Disneyland

Disney fans love DOLE Whip

DOLE Pineapple Soft Serve is used in the DOLE Whip

When Walt Disney’s Enchanted Tiki Room in Disneyland opened on June 23, 1963, the attraction was sponsored by United Airlines. In 1976, the Dole Food Company replaced United Airlines as the corporate sponsor of the attraction, beginning a highly successful relationship between the Dole Food Company and the Walt Disney Company. In the 1980s, Dole sought a new product that they would offer in Disney parks. The result was a soft serve treat alled Dole Whip. The Dole Food Company originally manufactured the dry powder mix used in soft serve machines to make Dole Whip. However, in time they contracted with Precision Foods Inc, a food manufacturing company founded in 1992 that specializes in dry mix products, to exclusively prepare the Dole Whip mix. The ingredients of Dole Whip, and its distinctive pineapple flavor, are combined at the Precision Foods’ plant in New Sharon, Iowa. Precision Foods offer seven flavors of Dole soft serve mix including pineapple, orange, strawberry, raspberry, mango, vanilla and chocolate.

Finding the Prize

Within the Walt Disney World Resort there are two locations where Dole Whip can be found. First, and the most popular, is Aloha Isle in the Magic Kingdom’s Adventureland. At this location, Pineapple Dole Whip soft serve is available in a cup or as part of a pineapple float, a combination of Dole Whip and pineapple juice. Besides pineapple, Guests can also purchase vanilla and orange soft serve which can be swirled to make a delicious combination of flavors. A cup of Dole Whip and a Pineapple Float each cost under $5, making them affordable (and popular!) treats. The pineapple float can also be made with either orange or vanilla soft serve. As one enjoys their Dole Whip in the middle of the sights and sounds of Adventureland, one cannot help but feel like they are in the midst of a tropical adventure.

But Aloha Isle isn’t the only place you can find this coveted treat. The second location, less familiar to Guests, is Captain Cook’s Snack Company at the Polynesian Resort. Here Guests can fill their own cups with delicious pineapple Dole Whip or swirl pineapple with vanilla at the self serve machine. As an additional bonus to Guests, Dole Whip and Pineapple Floats are snack options for those using the Disney Dining Plan.

At the Disneyland Resort, pineapple Dole Whip can be found in front of Walt Disney’s Enchanted Tiki Room at the Tiki Juice Bar, hosted by Dole. As with its Adventureland counterpart, Guests visiting the Tiki Juice Bar can purchase a pineapple Dole Whip in a cup or a Dole Whip Float with pineapple juice for under $5 (Plus, you get an umbrella and a cherry). Additionally, California Guests in the queue for the Tiki Room can order a Dole Whip while they wait.

Dole Whip Beyond the Parks

There are a variety of locations beyond the parks where Dole Whip aficionados can find their favorite treat. Some adventurous souls have even attempted to duplicate the exotic concoction in their home kitchens.

You might expect to find the Dole Whip somewhere in Hawaii, and you would be right! While the Walt Disney World and Disneyland resorts are the two primary distributors of Dole Whip, a third is the Dole Plantation three miles north of Wahiawa, Hawaii. The Dole Plantation started in 1950 as a fruit stand in the original Dole pineapple plantation. It has since grown to become a major Hawaiian tourist attraction as well as a tribute to the legacy of James Dole and his role on the pineapple industry. Attractions on the plantation include the Pineapple Express Train Tour, a 20-minute tour of the plantation that educates guests on the history of the pineapple. Additionally, guests can tour the plantation garden filled with native plant species, while the more adventurous can explore the 2.5 miles of paths in the World’s Largest Maze. More importantly (for our purposes), you’ll find the Country Store where you can find the “world famous” Dole Whip. And unlike a Disney park, you may find some two-for-one coupons for twice the treat!

According to Lynette Oliver-Roeder, Frozen Dessert Manager for Precision Foods Inc., the Disney experience helps spread the distribution of Dole Whip beyond the parks. A common story for Precision Foods Inc. sales representatives is when an independent restaurant owner will stumble upon Dole Whip, either at Walt Disney World or Disneyland, and fall in love with the refreshing and unique pineapple taste. They will then contact Precision Foods Inc. to find out how they can sell Dole Whip in their own establishment. As long as they have access to a soft serve machine, they are able to purchase the Dole Whip mix and help bring part of the their Disney experience to their own customers and guests. With that being the case, you never know where you might find a Dole Whip. It could pop up anywhere, from the Minnesota State Fair, Luther College in Decorah, Iowa, or self serve yogurt shops across the United States.

Can’t wait for your next Disney trip or Dole Whip discovery to enjoy that scrumptious treat? Well, never fear; you can purchase the Dole Whip mix online, and a search of the internet will turn up videos that demonstrate how the mix can be used at home. However, Oliver-Roeder notes that Precision Foods, Inc. does not endorse the mix for home kitchens. The mix was designed for commercial soft serve machines and they cannot guarantee the consistency of Dole Whip prepared through other methods. Fans have also attempted to clone Dole Whip using other ingredients at home. A search of the internet will uncover numerous at-home pineapple Dole Whip clone recipes. Some recipes rely on pineapple juice, while others use canned pineapple to give the final product its pineapple flavor.

Regardless of the recipe or one’s kitchen equipment, be aware that without a soft serve machine at home, recipes cannot capture the texture of Dole Whip even if one reproduces the pineapple flavor. Simply put, one can never truly reproduce the sight, sounds, and texture of Dole Whip at home. Dole Whip truly is the snack of the adventurous.

The Dole Whip will remain a favorite Walt Disney World Resort snack for years to come. Originally crafted for Disneyland, it has created a cult following amongst its fans. And for those fans, the discovery of unexpected Dole Whip or the attempt to duplicate the snack at home is one way to bring one closer to vacation memories.

Yummy DOLE Pineapple Soft Serve

Yummy DOLE Pineapple Soft Serve

For all of us who love Dole Whip, we wish all,:

Dole Whip, Dole Whip, in a dish

For you every day I wish

In a float or in a cup

I can’t wait to eat you up!

—Mollie, A

Article reprinted by permission of Celebrations Magazine, Discovering the Magic of Walt Disney World. To read more about Walt Disney World and for information on subscriptions, please visit

Article written by Daniel Butcher, husband and father of two in a family of Disney enthusiasts.Daniel has degrees in history from Iowa State University. He blogs about living between Disney experiences at and discusses Disney’s Marvel Cinematic Universe at

A Case for Offering Dairy-Free Options

Did you know that the number of people who identify themselves as vegans has nearly tripled since 2009? There are approximately 1.8 million Americans who live vegan lifestyles¹. Also, did you know that between 30 and 50 million Americans have some degree of lactose intolerance²? Being dairy-free is not some passing fad or small specialty niche—it’s a market that’s expected to grow up to 15% to a value of $14 billion by 2018³.

People make dairy-free choices for many different reasons: lactose intolerance, milk allergies, and lifestyle. While reasons may differ, their need is the same – to find sources of dairy-free food options. Are you servicing your patrons’ needs? Are you providing a product that could satisfy the needs of a growing population? If not, we think you should!

Why Choose Dairy Free?

10 Healthy Reasons People Choose Dairy Free

DOLE® Soft Serve is the complete package. The soft serve product line offers unique, dairy-free mixes that deliver intense fruit flavors as well as lactose free traditional flavors to satisfy your customers’ cravings. Here’s a scenario for you to ponder.

Becky is lactose intolerant. She and her husband are out running errands with their four children. As they leave their last stop, the kids ask for ice cream. Becky cringes because she knows if she eats it, she will suffer for the next few hours. She has the choice of abstaining from a frozen treat for herself or she can choose a place that works for everyone. What do you think she will do if she knows of a place that serves a product that agrees with her diet?

You guessed it! She will most likely take her family of six to the place that serves a lactose-free product. The worst-case scenario for any food and beverage establishment is that she makes the decision to avoid eating out altogether and takes her family home for what’s in the pantry! Buying behavior, especially food purchases, are often made to accommodate the individual on a special diet. If this wasn’t the case, the person with the food allergy, dietary restriction or food lifestyle choice would be excluded from the meal.  Offering dairy-free options makes a restaurant or frozen dessert establishment appealing to larger groups or families.

10 Healthy Reasons People Choose Dairy Free

10 Healthy Reasons People Choose Dairy Free

An added expansion to the case for offering dairy-free options reaches into the healthful-eating segment. There are numerous possible health benefits of going dairy-free like decreased anxiety, reduced nausea, better sleep and reduced hyperactivity in children. Offering a product that is vegan or dairy-free attracts people who want to eat smart. There isn’t a day that goes by that we aren’t reminded that there is evidence to support the cliché, “you are what you eat”.

We believe that offering a dairy-free alternative will only help your business. Veganism and dairy-free are on people’s radar and their perception of healthy is too! For more detailed information on meeting the demands of the growing dairy-free market, please check out our website for our newly published “A Case for Offering Dairy Free Options”.


¹ Vegetarian Resource Group

² National Institute of Diabetes and Digestive and Kidney Diseases, NIH, DHHS. Digestive Disease Statistics. Retrieved August 12, 2005, from

³ Dairy Alternative (Beverage) Market by Type (Soy, Almond, Rice), Formulation (Plain, Flavored, Sweetened, Unsweetened), Channel (Supermarket, Health Store, Pharmacy, Convenience Store) & Geography – Global Trends & Forecast to 2019. Accessed February, 2014.

Let’s Explore! We Can’t Wait to Get You to a Dry Climate!

Let's take you to a "dry" climate!

Play along and join us for a DOLE Soft Serve “Road Trip”!

Road trips are known for making memories, family bonding and exploring new territory! We think soft serve offers many of the same “road trip” benefits! How cool is it that your destination is on the route! For the next few minutes, let us take you for a “road trip” to explore the benefits of switching to dry soft serve mix. Hop in!

First, the cost benefits of using dry mix compared to RTU liquid mix are so impactful, we think you’ll never consider RTU again! For starters, shipping a dry product is much lighter than shipping a liquid product. As a result, you get more product which produces higher yields (2-3x more than liquid). Additionally, dry goods don’t require refrigerated transit. Another huge cost savings! Moreover, dry mix doesn’t need to be refrigerated until AFTER you add water. Our dry mixes have a 12-month shelf life and you only mix what you know you will use; one hopper-full at a time!

How about your bottom line? Shipping savings, higher yields, less waste and a longer shelf life equals lower food costs. DOLE Soft Serve dry mix can also increase your sales potential because it doesn’t contain the ingredients that often exclude consumers based on dietary or lifestyle food restrictions. Specifically, DOLE  Soft Serve fruit flavors are lactose, dairy, gluten and cholesterol free! Rising health concerns and special dietary restrictions push people away from snacks and desserts, however, soft serve has a smart snack reputation!

Still cautious? Possibly, mixing times are a concern. Dry mix becomes “hopper-ready” in just TWO minutes! When you purchase our mix, we send a complimentary mixing bucket with a lid for easy transfer and quick storage. You can mix the soft serve before shutting down for the night, stick it in the cooler and pour it into your machine when you’re opening the next morning!

Sometimes you need to see it to believe it! On your next “road-trip” make a point to visit our fans.

Give “DRY” a try!

Sometimes you need to see it to believe it! On your next “road-trip” make a point to visit our fans. DOLE Soft Serve is currently served at many destinations like zoos, theme parks and waterparks. We are also a favorite at soft serve and frozen yogurt shops. Below are some recommended “points of interest” for your next road trip. If you currently serve DOLE® and you aren’t on our list below, we want to hear from you! Please leave us a comment and we will add your business to our “Points of Interest”. Ready for dry? Contact us for a sample!


Orange Leaf (National)

Menchie’s Frozen Yogurt (National)

Hula Girls Shave Ice, California

Disney Parks, California & Florida

DeNucci’s Soft Serve, Florida

Wild Adventures, Georgia

Sea Life Park, Hawaii

DOLE® Plantation, Hawaii

Adventureland, Iowa

Grant’s Farm, Missouri

St. Louis Zoo, Missouri

Valley Fair, Minnesota

Bronx Zoo, New York

Blosser’s Dari Drive-Inn, Ohio

Oregon Zoo, Oregon

Punk’d Pineapple, Pennsylvania

Dutch Wonderland, Pennsylvania

San Antonio Zoo, Texas


Kent Precision Foods Group Receives 2013 Quality and Service Award

Our manufacturer, Kent Precision Foods Group (KPFG), was recognized by Dot Foods for exemplary quality and service in 2013. This is the third consecutive year that Dot Foods bestowed the Quality and Service Award honor on KPFG. Fifteen manufacturers out of 650+ manufacturers were recipients of the award. Those companies included: ACH Food Companies, Bosco’s Pizza Co., Butterball, Cargill Foodservice, Dr Pepper Snapple Group, Handi-Foil of America, Inc., Kent Precision Foods Group, Lawrence Foods, Inc., Living Essentials, Rotella’s Italian Bakery, Signature Breads, Simplot, Sunny Delight, Tyson, and Upstate Niagara Cooperative, Inc.

Dot Foods Awards KPFG

Our manufacturer, KPFG, awarded the 2013 Quality and Service Award from Dot Foods

The award was given to manufacturers who achieved excellence in several areas of distinction including profitability, returns, inbound service levels, electronic data interchange implementation and loading efficiency, amongst other areas. Dot Foods is the nation’s largest redistributor. The company distributes food products to distributors in all 50 states and they have eight distribution centers in the U.S.

Dot Foods will travel to our headquarters in Creve Coeur, MO to present the 2013 Quality and Service Award later this month. Congratulations KPFG!